Podium Confirmed as HIPAA Compliant

By | June 27, 2022

Podium, a Lehi, UT-based Software-as-a-Service company that provides business text messaging solutions for local businesses, has achieved HIPAA compliance with Compliancy Group.

Podium is redefining the way patients interact with their local healthcare businesses. Through Podium’s robust business text messaging platform, healthcare organizations can text patient leads and current patients, leverage bulk texting for providing important updates, collect google reviews, collect NPS feedback, and even collect payment. The platform is currently used by more than 100,000 businesses.

When vendors provide products or services to healthcare organizations that require contact with protected health information (PHI), vendors are classed as business associates under the Health Insurance Portability and Accountability Act and are required to comply with certain provisions of the HIPAA Rules. Due to the nature of the information collected and transmitted through the Podium text messaging platform, HIPAA compliance is essential. To ensure the company and platform were fully compliant with the HIPAA Rules, Podium partnered with Compliancy Group.

Podium used Compliancy Group’s HIPAA compliance methodology and tracked progress on their compliance journey through Compliancy Group’s proprietary HIPAA software solution, The Guard. After completing that process, which includes a 6-stage risk analysis and remediation process, Podium’s good faith effort toward HIPAA compliance was assessed by Compliancy Group’s HIPAA subject matter experts, and the company was awarded the HIPAA Seal of Compliance.

The HIPAA Seal of Compliance demonstrates to current and future healthcare clients that Podium has completed Compliancy Group’s implementation program and has met all of the regulatory standards of the HIPAA Privacy Rule, Security Rule, Breach Notification Rule, Omnibus Rule, and the HITECH Act that apply to HIPAA business associates, and demonstrated the company had implemented an effective ongoing program to ensure continued compliance with the HIPAA Rules.

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