2022 Healthcare Data Breach Report

By | January 24, 2023

For the first time since 2015, there was a year-over-year decline in the number of data breaches reported to the Department of Health and Human Services’ Office for Civil Rights (OCR), albeit only by 1.13% with 707 data breaches of 500 or more records reported. Even with that reduction, 2022 still ranked as the second-worst-ever year in terms of the number of reported breaches.

2022 Healthcare Data Breach Report

As the year drew to an end, data breach numbers started to decline from a high of 75 data breaches in October. Time will tell whether this trend will continue in 2023, although the lull in data breaches appears to have continued so far this year with an atypically low number of breaches currently showing on the OCR data breach portal this month.

2022 Healthcare Data Breach Report

In addition to the slight reduction in reported data breaches, there was also a drop in the number of breached records, which fell by 13.15% from 54.09 million records in 2021 to 51.9 million records in 2022.

2022 Healthcare Data Breach Report

The theft of protected health information places patients and health plan members at risk of identity theft and fraud, but by far the biggest concern is the threat to patient safety. Cyberattacks on healthcare providers often cause IT system outages, which in many cases have lasted several weeks causing considerable disruption to patient care. While there have not been any known cases of cyberattacks directly causing fatalities, the lack of access to patient data causes diagnosis and treatment delays that affect patient outcomes. Multiple studies have identified an increase in mortality rates at hospitals following ransomware attacks and other major cyber incidents.

 

These cyberattacks and data breaches result in huge financial losses for healthcare organizations. The 2022 IBM cost of a data breach report indicates the average cost of a healthcare data breach increased to an all-time high of $10.1 million in 2023, although data breaches can be significantly more expensive. In addition to the considerable breach remediation costs, security must be improved, cyber insurance premiums increase, and it is now common for multiple class action lawsuits to be filed following data breaches. There is also a risk of financial penalties from regulators.

The largest ever healthcare data breach, suffered by Anthem Inc in 2015, affected 78.8 million members and cost the health insurer around $230 million in clean-up costs, $115 million to settle the lawsuits, $39.5 million to settle the state attorneys general investigation, and $16 million to resolve the OCR investigation. Even much smaller data breaches can prove incredibly costly. Scripps Health suffered a data breach of 1.2 million records in 2021 due to a ransomware attack. The attack caused losses in excess of $113 million due to lost business ($92 million) and the clean-up costs ($21 million). There are also several lawsuits outstanding and there could be regulatory fines.

Largest Healthcare Data Breaches in 2022

There were 11 reported healthcare data breaches of more than 1 million records in 2022 and a further 14 data breaches of over 500,000 records. The majority of those breaches were hacking incidents, many of which involved ransomware or attempted extortion. Notable exceptions were several impermissible disclosure incidents that resulted from the use of pixels on websites. These third-party tracking technologies were added to websites to improve services and website functionality, but the data collected was inadvertently transmitted to third parties such as Meta and Google when users visited the websites while logged into their Google or Facebook accounts. The extent to which these tracking technologies have been used by healthcare organizations prompted OCR to issue guidance on these technologies, highlighting the considerable potential for HIPAA violations.

Name of Covered Entity State Covered Entity Type Individuals Affected Type of Breach
OneTouchPoint, Inc. WI Business Associate 4,112,892 Ransomware attack
Advocate Aurora Health WI Healthcare Provider 3,000,000 Pixel-related impermissible disclosure via websites
Connexin Software, Inc. PA Business Associate 2,216,365 Hacking incident and data theft
Shields Health Care Group, Inc. MA Business Associate 2,000,000 Hacking incident and data theft
Professional Finance Company, Inc. CO Business Associate 1,918,941 Ransomware attack
Baptist Medical Center TX Healthcare Provider 1,608,549 Malware infection
Community Health Network, Inc. as an Affiliated Covered Entity IN Healthcare Provider 1,500,000 Pixel-related impermissible disclosure via websites
Novant Health Inc. on behalf of Novant Health ACE & as contractor for NMG Services Inc. NC Business Associate 1,362,296 Pixel-related impermissible disclosure via websites
North Broward Hospital District d/b/a Broward Health (“Broward Health”) FL Healthcare Provider 1,351,431 Hacking incident and data theft
Texas Tech University Health Sciences Center TX Healthcare Provider 1,290,104 Hacking incident and data theft
Doctors’ Center Hospital PR Healthcare Provider 1,195,220 Ransomware attack
Practice Resources, LLC NY Business Associate 942,138 Hacking incident and data theft
Wright & Filippis LLC MI Healthcare Provider 877,584 Ransomware attack
Partnership HealthPlan of California CA Health Plan 854,913 Hacking incident and data theft
MCG Health, LLC WA Business Associate 793,283 Hacking incident and data theft
Yuma Regional Medical Center AZ Healthcare Provider 737,448 Ransomware attack
SightCare, Inc. AZ Health Plan 637,999 Hacking incident and data theft
CommonSpirit Health IL Business Associate 623,774 Ransomware attack
Metropolitan Area EMS Authority dba MedStar Mobile Healthcare TX Healthcare Provider 612,000 Ransomware attack
Wolfe Clinic, P.C. IA Healthcare Provider 542,776 Ransomware attack
Morley Companies, Inc. MI Business Associate 521,046 Ransomware attack
Adaptive Health Integrations ND Healthcare Provider 510,574 Adaptive Health Integrations
Christie Business Holdings Company, P.C. IL Healthcare Provider 502,869 Hacking incident and data theft
Health Care Management Solutions, LLC WV Business Associate 500,000 Hacking incident and data theft
OakBend Medical Center / OakBend Medical Group TX Healthcare Provider 500,000 Ransomware attack

While 2022 saw some very large data breaches reported, the majority of reported data breaches were relatively small. 81% of the year’s data breaches involved fewer than 50,000 records, and 58% involved between 500 and 999 records.

2022 Healthcare Data Breach Report

Hacking incidents dominated the breach reports with 555 of the 707 reported breaches (71.4%) classified as hacking/IT incidents, which accounted for 84.6% of all breached records in 2022. The average breach size was 79,075 records and the median breach size was 8,871 records. There were 113 reported unauthorized access/disclosure breaches reported in 2022, accounting for 14.5% of the breached records. The average breach size was 66,610 records due to some large pixel-related data breaches, and the median breach size was 1,652 records.

Theft (23 breaches) and loss (12 breaches) incidents were reported in relatively low numbers, continuing a downward trend from these once incredibly common data breaches. The downward trend is due to better control of devices and the use of encryption. The average breach size was 13,805 records and the median breach size was 1,704 records. There were four incidents involving the improper disposal of devices containing PHI and physical records. The average breach size was 1,772 records and the median was 1,021 records.

2022 Healthcare Data Breach Report

The high number of hacking incidents is reflected in the chart below, which shows the location of breached protected health information. Compromised email accounts remain a major source of data breaches, highlighting the importance of multi-factor authentication and training employees on how to recognize the signs of phishing.

2022 Healthcare Data Breach Report

Which Entities Suffered the Most Data Breaches?

The raw data on the OCR breach portal does not accurately reflect the extent to which business associate data breaches are occurring. When you factor in business associate involvement it is possible to gain a more accurate gauge of the extent to which data breaches are occurring at business associates. In 2022, 127 data breaches were self-reported by business associates, but there were 394 reported data breaches where business associates were involved – That’s a 337% increase since 2018. Last year, data breaches at business associates outnumbered data breaches at healthcare providers for the first time.

2022 Healthcare Data Breach Report

Several major business associate data breaches were reported to OCR in 2022, with some of the data breaches affecting several hundred healthcare organizations. A data breach at the debt collections company, Professional Finance Company, affected 657 of its healthcare clients and involved more than 1.91 million healthcare records. Eye Care Leaders, a provider of electronic health records to eye care providers, suffered a cyberattack that affected at least 41 eye care providers and exposed the data of almost 3.65 million patients.

2022 Healthcare Data Breach Report

The graph below shows the sharp increase in data breaches at business associates in recent years. There are several reasons for the increase. Hackers have realized the value of conducting attacks on business associates. One successful attack can provide access to the data, and sometimes networks, of all of the vendor’s clients. Healthcare organizations are now using more vendors to manage administrative functions and risk increases in line with the number of vendors. As more vendors are used, it becomes harder to monitor cybersecurity at the vendors. Managing third-party risk is one of the biggest challenges for healthcare organizations in 2023.

Data breaches by HIPAA-regulated entity type, 2009 to 2022

 

Where Did the Data Breaches Occur?

Healthcare data breaches were reported by HIPAA-regulated entities in 49 states, Washington D.C., and Puerto Rico in 2022. Alaska was the only state to survive the year with no reported data breaches. In general, the most populated states suffer the most data breaches. In 2022, the 10 most populated U.S. states all ranked in the top 15 worst affected states, although it was New York rather than California that topped the list with 68 reported breaches.

State Breaches
New York 68
California & Texas 52
Florida & Pennsylvania 38
New Jersey 27
Georgia 26
Michigan, Virginia & Washington 24
Ohio 23
Illinois & North Carolina 22
Tennessee 17
Arizona & Maryland 16
Massachusetts & Wisconsin 15
Colorado 14
Connecticut, Indiana & Missouri 13
Alabama 11
Kansas, Oklahoma & South Carolina 9
Arkansas, New Hampshire & West Virginia 8
Nebraska & Oregon 7
Minnesota 6
Utah 5
Delaware, Nevada & Rhode Island 4
Hawaii, Kentucky, Louisiana, Mississippi, Montana, South Dakota, % Vermont 3
Iowa, Idaho, Maine, New Mexico, and Washington D.C. 2
North Dakota & Wyoming 1
Alaska 0

HIPAA Enforcement in 2022

HIPAA is primarily enforced by OCR, with state attorneys general also assisting with HIPAA enforcement. OCR imposed more financial penalties for HIPAA violations in 2022 than in any other year to date, with 22 investigations resulting in settlements or civil monetary penalties.

2022 Healthcare Data Breach Report

OCR has limited resources for investigations but does investigate all breaches of 500 or more records. That task has become increasingly difficult due to the increase in data breaches, which have tripled since 2010. Despite the increase in data breaches, OCR’s budget for HIPAA enforcement has hardly increased at all, aside from adjustments for inflation. As of January 17, 2022, OCR had 882 data breaches listed as still under investigation. 97% of all complaints and data breach investigations have been successfully resolved.

Some investigations warrant financial penalties, and while the number of penalties has increased, the penalty amounts for HIPAA violations have been decreasing. Most of the financial penalties in 2022 were under $100,000.

HIPAA Settlements and Civil Monetary Penalties 2008-2022

Since 2019, the majority of financial penalties imposed by OCR have been for HIPAA right of access violations, all of which stemmed from complaints from individual patients who had not been provided with their medical records within the allowed time frame. OCR continues to pursue financial penalties for other HIPAA violations, but these penalties are rare.

2022 HIPAA Settlements and Civil Monetary Penalties

Regulated Entity Penalty Amount Type of Penalty Reason
Health Specialists of Central Florida Inc $20,000 Settlement HIPAA Right of Access failure
New Vision Dental $23,000 Settlement Impermissible PHI disclosure, Notice of Privacy Practices, releasing PHI on social media.
Great Expressions Dental Center of Georgia, P.C. $80,000 Settlement HIPAA Right of Access failure (time/fee)
Family Dental Care, P.C. $30,000 Settlement HIPAA Right of Access failure
B. Steven L. Hardy, D.D.S., LTD, dba Paradise Family Dental $25,000 Settlement HIPAA Right of Access failure
New England Dermatology and Laser Center $300,640 Settlement Improper disposal of PHI, failure to maintain appropriate safeguards
ACPM Podiatry $100,000 Civil Monetary Penalty HIPAA Right of Access failure
Memorial Hermann Health System $240,000 Settlement HIPAA Right of Access failure
Southwest Surgical Associates $65,000 Settlement HIPAA Right of Access failure
Hillcrest Nursing and Rehabilitation $55,000 Settlement HIPAA Right of Access failure
MelroseWakefield Healthcare $55,000 Settlement HIPAA Right of Access failure
Erie County Medical Center Corporation $50,000 Settlement HIPAA Right of Access failure
Fallbrook Family Health Center $30,000 Settlement HIPAA Right of Access failure
Associated Retina Specialists $22,500 Settlement HIPAA Right of Access failure
Coastal Ear, Nose, and Throat $20,000 Settlement HIPAA Right of Access failure
Lawrence Bell, Jr. D.D.S $5,000 Settlement HIPAA Right of Access failure
Danbury Psychiatric Consultants $3,500 Settlement HIPAA Right of Access failure
Oklahoma State University – Center for Health Sciences (OSU-CHS) $875,000 Settlement Risk analysis, security incident response and reporting, evaluation, audit controls, breach notifications, & the impermissible disclosure of the PHI of 279,865 individuals
Dr. Brockley $30,000 Settlement HIPAA Right of Access
Jacob & Associates $28,000 Settlement HIPAA Right of Access, notice of privacy practices, HIPAA Privacy Officer
Dr. U. Phillip Igbinadolor, D.M.D. & Associates, P.A., $50,000 Civil Monetary Penalty Impermissible disclosure on social media
Northcutt Dental-Fairhope $62,500 Settlement Impermissible disclosure for marketing, notice of privacy practices, HIPAA Privacy Officer

HIPAA enforcement by state attorneys general is relatively rare. Only three financial penalties were imposed in 2022 by state attorneys general. In these cases, penalties were imposed for violations of the HIPAA Rules and state laws.

State Regulated Entity Penalty Penalty Type Reason
Oregon/Utah Avalon Healthcare $200,000 Settlement Lack of safeguards and late breach notifications
Massachusetts Aveanna Healthcare $425,000 Settlement Lack of safeguards against phishing
New York EyeMed Vision Care $600,000 Settlement Multiple security failures

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